Exception Reporting
Exceptions such as:
- Overbooking of transport (stock out)
- Overbooking of accommodation (stock out)
- Price overrides
- Commission overrides
- Achieved Sales Targets
- Availability Errors
- New customers created within Reservations
- Overbooked Transport
- Accommodation Reports
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A list of
all transport types or accommodation which have been overbooked or which are full,
showing seats/room types sold and on option.
These reports are updated at confirmation stage when transport/accommodation types
are overbooked.
The transport/accommodation types will stay on the reports until the appropriate
records are amended so that the seats/room types are no longer overbooked.
Availability Errors
The object of this report is to find any discrepancies, highlight these errors and
to find out why these errors occurred in the first place.
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