Amend
Existing Booking Processes
All items within a booking
should be open to amendment as it is important to keep the same booking reference
for a client / agent / operator communication and at the same time, it is more economic
as far as disk storage is concerned.
The main sections should be:
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CLIENT DETAILS
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Travellers name (including lead traveller)
Direct clients addresses and telephone numbers
Travellers details
Number of travellers
Addition and deletion of infants on booking
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PRICING, SUPPLEMENTS
& REDUCTIONS
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Display/add/delete/amend
supplementary items on bookings
Amend fuel/currency surcharges
Amend basic adult/child/infant prices and costs
Amend Agents commission rates
Any price modifications to update appropriate Sales and Purchase Ledger records
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HOLIDAY DETAILS
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Amend all
Transport details - updating supplementary items on bookings
Amend all accommodation details - updating main availability records
Change overall departure date, i.e. move the whole holiday forward or
back one week, updating all relevant availability records
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